Quick answer: An nbn™ Fixed Wireless connection utilises data transmitted over radio signals to connect a premises’ to the nbn™ broadband access network.
This connection is typically used in circumstances where the distance between premises can be many kilometres. Data travels from a transmission tower located as far as 14 kilometres, to an nbn™ outdoor antenna that has been fitted to the premises by an approved nbn™ installer.
Fixed Wireless connections also require an nbn™ connection box to be installed at the point where the cable from the nbn™ outdoor antenna enters your premises. This device requires power to operate, and can only be installed by an approved nbn™ installer or phone and internet provider.
nbn™ Fixed Wireless installation process
Standard install process
The first step is to place an order for an nbn™ powered plan with the phone and internet provider of your choice. The provider will make an appointment for an nbn™ installer to attend the premises and test for a Fixed Wireless signal. Once the signal is acquired, the installer may put the nbn™ outdoor antenna on the roof of the main premises, under the eaves or on a wall. The nbn™ outdoor antenna can also be put on powered buildings (like a shed or garage) close to the main premises, with the nbn™ connection box inside the same building.
Non-standard install process
If you are unable to receive a suitable Fixed Wireless signal at your main premises, we will check whether one can be reached at another appropriate location on your property. If a suitable signal can be located, your installer will advise whether a non-standard install may be possible.
All non-standard installations must be carried out by an nbn™ approved installer. It’s important to note that NBN Co will not be able to install nbn™ supplied Fixed Wireless equipment on any resident-provided, non-standard structure. It is not possible for the NBN Co to determine whether infrastructure supplied or organised by a resident meets the necessary requirements.
If you would like to proceed with a non-standard install, your NBN Co installer will locate the ideal site for the antenna. If necessary, they will set up a ground mounted pole to achieve a suitable signal. This may happen during a subsequent site visit. After a signal is successfully received, your installer will connect the cable from the nbn™ outdoor antenna to the main premises. Your installer will then place an nbn™ connection box inside the main premises or in a powered building nearby.
Setting up your equipment
Fixed Wireless installation requests may require in-home cabling and include multiple devices to be installed inside and outside of your premises. The nbn™ connection box shown is designed for use inside the home. If your installation requires an external nbn™ connection box your device will differ to the one shown above.
Once the nbn™ equipment is installed, simply connect your nbn™ compatible modem to the UNI-D port (1-4) specified by us. If you have purchased a modem from Australia Broadband, it will compatible with all nbn™ technology types (including Fixed Wireless) and will be pre-configured with our Australia Broadband internet settings.
If you are using a BYO modem, it must be nbn™ compatible for it to work over the nbn™ access network. Visit Can I bring my own modem with Australia Broadband? for more information.
FAQs about Fixed Wireless
What nbn™ equipment will be provided for my Fixed Wireless connection?
Fixed Wireless installation requests may require in-home cabling and include multiple devices to be installed inside and outside of your premises. The nbn™ equipment to be installed may include an nbn™ outdoor antenna, an nbn™ connection box (inside or outside), and a wall outlet (inside). Your phone or internet provider will supply a gateway (router/modem) and the Ethernet cable to connect your devices as required.