Is there malware or a virus impacting your connection speed?

Malware or viruses may cause performance or connection issues on a corrupted device. To keep you safe online we recommend running an antivirus scan. If you have an anti-virus program installed, run a full system scan across all files on…

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Is anything interfering with your Wi-Fi?

baby monitors bodies of water base stations of cordless phones Bluetooth devices brick or marble internal walls copper plumbing fridges hot water systems mirrors microwaves TVs Handy hints Place your modem in a central location in your home. Use Telstra’s…

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Have you used up all your data allowance?

If you’re not on an unlimited plan, you may have exceeded your data allowance. When data usage is exceeded, we slow your service to 256Kbps. Find out how much data you’ve used in the Data Usage section of your account….

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