Check Your Address

nbn™ speeds explained

Speeds on the nbn™ network can vary due to a number of factors, and explanations can often get a bit technical. To keep things simple, we have likened it to how fast you can drive a car.

nbn™ speeds with Australia Broadband

Australia Broadband wants everyone to experience nbn™ the way its meant to be, super-fast and unlimited.

We are continuously working to provide you with fast and simple nbn™ service, but sometimes other factors affect your speed. If you think your service isn’t as fast as it should be, check out your internet speed range based on your connection type below and get some useful tips on how to make the most of your internet connection at home.

If you are still having issues, don’t worry we’re here to help! Simply (1) click on “Check My Speed” to run our speed test (2) once complete, click on the ‘Copy Link‘ button (3) open an email and paste the link of the speed result into your email and (4) send the email results to customercare@australiabroadband.net.au.

A team member will review your speed results and help you get the most out of your service on the nbn™.

CHECK MY SPEED

  • Factors influencing speed


  • The nbn technology connected to your premises

  • Your speed tier

  • The service provider’s network capability

  • Your in home setup and how you use your service
  • How fast you can drive a car


  • The model of your car and the maximum speed it can achieve

  • The speed limit of the road you are driving on

  • The number of lanes the service provider has built to carry the traffic

  • The local driving conditions and how well you maintain your car

Technology types provided by nbn co

Based on the technology type nbn co has rolled out in your area, one of the following options will be available at your address.

Fibre to the Premises (FTTP)

Optical Fibre leading all the way to your address, with an nbn connection box (NTD1) inside your
premises.

Hybrid Fibre Coaxial (HFC)

Optical Fibre leading to a node, then Coaxial Cable to your address, with an nbn connection box (NTD1) inside your premises.

Fibre to the Node (FTTN)

Optical Fibre leading to a node in the street, then connects via existing copper cable to your address,
wired to a wall socket inside your premises.

Fibre to the Building (FTTB)

Optical Fibre leading to a node within the building communications room, then copper cable to your apartment, wired to a wall socket inside your premises.

Fibre to the Curb (FTTC)

Optical Fibre leading to a Distribution Point Unit (DPU) in your street, then connecting via an existing copper cable to your address, wired to a wall socket inside your premises.

Fixed Wireless

Sometimes nbn™ Fibre can’t be connected to a home and the final leg of the nbn™ journey is wireless.
A fibre-optic cable is run to a local transmission tower and then a wireless signal is aimed at an
antenna fitted to your roof. nbn™ Fixed Wireless delivers a more stable service than mobile broadband
and is currently limited by the NBN Co Ltd to a maximum available speed of 25 – 50 Mbps.

How we advertise nbn™ speeds

    • In order to help Australians make informed choices when it comes to the nbn™, Australia Broadband follows the recommendations from the Australian Competition and Consumer Commission (ACCC) to advertise typical evening speeds for nbn™.
  • These speeds measure the typical download speeds nationwide between 7PM to 11PM (local time). This is when the network is busiest and performance issues such as congestion are the most likely to occur, so measuring speeds during this period provides more realistic information about the speeds you can expect to experience on the nbn™.

Typical evening speeds explained

Speed tiersSuitabilityTypical evening speed
Basic Evening Speed

NBN (12/1)

This is the basic speed offered
on the nbn network.

Ideal if you’re a single user or small household with a
couple of connected devices running web browsing, social
media, email. Alternatively, can support, no more than a
single Full HD (1080P) Video (if there are no other
concurrent online activities).
10 Mbps
Standard Evening Speed

NBN (25/5)

This is the standard speed on
the nbn network.

Ideal if you’re a small to medium household with 3-5
connected devices running web browsing, social media,
email, and Standard Definition (480P) videos. Alternatively
can support Full HD (1080P) video streaming for no more
than two TV’s or large screen tablets (if there are no other
concurrent online activities).
20 Mbps
Standard Plus Evening Speed

NBN (50/20)

Faster than standard.

Great for family homes with 3-5 people sharing the internet
at the same time, running web browsing, social media,
email, streaming Standard Definition (480P) and Full HD
(1080P), and fast download and upload of larger files.
Alternatively can support 4K/UHD video streaming for a
single TV or large screen tablet while supporting multiple
other users streaming SD or lower resolution video, and
basic web browsing, social media etc.
40 Mbps
Premium Evening Speed

NBN (100/40)

As fast as it gets on nbn.

Perfect for large households of 4 or more people
especially if you work/study from home, have heavy
gaming users and media-buffs downloading and uploading
very large media files, or have multi-camera high
resolution real time video security systems in place.
Alternatively can support concurrent 4K/UHD video
streaming for no more than two TV’s or large screen tablet
while supporting numerous other users streaming SD or
lower resolution video, and basic web browsing, social
media etc.
80 Mbps
Speed tiersSuitabilityTypical minimum
speeds between
7pm-11pm
Typical speeds outside
7pm-11pm
Basic Evening Speed

(nbn tier 12)

This is the basic speed offered
on the nbn network.

ldeal if you’re a small household with one
connected device and just want to cover all the
basics: light web browsing, social media, email.
Around 50% of
customers achieve
download speeds
greater than 5 Mbps
2-10 Mbps (download)
Standard Evening Speed

(nbn tier 25)

This is the standard speed on
the nbn network.

Ideal when there are multiple users at home.
Cover all the basics: web browsing, social
media, email, stream video.
Around 50% of
customers achieve
download speeds
greater than 10 Mbps
2-20 Mbps (download)
Standard Plus Evening Speed

(nbn tier 50)

Faster than standard.

Ideal when there are multiple users at home.
Cover all the basics: web browsing, social
media, email, stream HD video, large file
downloads.
Around 50% of
customers achieve
download speeds
greater than 20 Mbps
2-40 Mbps (download)

Factors affecting speeds

Technology TypeAvailable speed options^Specific factors that affect certain technologies
FTTP

Fibre to the Premises

Basic

Standard

Standard Plus

Premium

N/A
FTTB

Fibre to the Building

Basic

Standard

Standard Plus

Premium

Length copper line from your premises to the NBN™ hub (typically in the basement of your building).

Weather conditions that may impact the copper.

Quality of copper line in your building, including overall length, condition and joins.

You will experience slower performance while network coexists with legacy non-nbn™ services such as ADSL Learn more about co-existence.

FTTN

Fibre to the Node

Basic

Standard

Standard Plus

Premium

Length copper line from your premises to the nbn™ Node.

Weather conditions that may impact the copper.

Quality of copper line in your building, including overall length, condition and joins.

You will experience slower performance while network coexists with legacy non-nbn™ services such as ADSL Learn more about co-existence.

FTTC

Fibre to the Curb

Basic

Standard

Standard Plus

Premium

Length copper line from your premises to the NBN™ hub (typically in the basement of your building).

Weather conditions that may impact the copper.

Quality of copper line in your building, including overall length, condition and joins.

HFC

Hybrid Fibre Coaxial

Basic

Standard

Standard Plus

Premium

N/A
Fixed Wireless

Fixed Wireless

Basic

Standard

Standard Plus

Weather conditions like extreme heat and rain.

Signal strength or obstruction of the antenna’s line of sight to the tower.

Things that affect your internet speed

There are a number of factors relating to your in-home setup and use, which can affect how your service
performs. Understanding these factors will help you get the most out of your connection.

Modem

Modems and routers will perform differently
depending on their specifications. You will
generally get better performance when
connecting devices via an Ethernet cable
where possible.

Devices

Speeds to each device will vary due to settings, configuration, and the type of device connected. Your speed will be shared across your home network, as you connect more devices. You can also do updates, virus scans, and optimisation steps to keep your device safe and performing in top condition.

Wi-Fi

Your Wi-Fi speed and your service line speed are different. Mirrors, walls, and
nearby electrical devices will interfere with your Wi-Fi signal. Tips: To improve your Wi-Fi performance try placing your modem in a central location within your home. You can test your service line speed by connecting via an Ethernet cable.

Content

Speed to a certain site may be impacted by other users, so keep that in mind when you are downloading, streaming, or accessing sites for work or study. Gaming, browsing, or downloading may also be slower if content is hosted internationally.
connecting devices via an Ethernet cable
where possible.

Wires and cabling

Sometimes the wiring to your home or within your home may be damaged, corroded, or in poor condition, which can reduce your internet speeds. If you are experiencing a slow connection, you can test and arrange repairs for any external network damage we find. Some in-home repairs may require you to arrange your own electrician, but we’ll let you know if this is needed.

ENJOY FAST & AMAZINGLY SIMPLE NBN WITH AUSTRALIA BROADBAND

The future of broadband is here! Simply pick the Australia Broadband plan you want, choose our modem (or BYO) and click join. It’s that simple!